Proper questions asked before employing a roofer during an interview can help bring out the quality of a contractor, avoid fraud, and offer lasting warranties. This guide gives a “What to Ask a Roofing Contractor?” checklist and identifies red flags in roofing, and what to do to find a good roofer.
The Importance of the Right Question
The 60 percent failure rate of roofs can be attributed to poor installation; therefore, contractor selection is equally important as material selection. The correct interview with the roofing contractor guarantees longevity, code-complaint and peace of mind, ensuring you avoid costly repairs.
Pre-Interview Research Questions
Before calling, verify:
- Are you licensed for roofing in my state?
- Why: 28 states require specific roofing licenses (check state licensing board).
- Can you provide proof of insurance?
- Must-have: $1M+ liability and workers’ compensation.
- What’s your physical business address?
- Avoid: PO Box-only contractors (storm chaser warning).
15 Essential Questions to Ask
1. Experience & Credentials
- How long have you been in business?
- Ideal: 10+ years locally.
- Are you manufacturer-certified (e.g., GAF, CertainTeed)?
- Ensures valid warranties (e.g., GAF Master Elite).
- Can I see your contractor license number?
- Verify via state board website.
2. Project Details
- Will you handle permits?
- Permits are required for replacements in most areas.
- What’s the exact scope of work?
- Demand a written line-item breakdown.
- How do you protect my property during work?
- Look for tarps, magnetized nail sweepers.
3. Team & Process
- Who will supervise the project?
- Avoid firms with no on-site oversight.
- Do you subcontract labor?
- Subs may void warranties.
- What’s your safety record?
- Roofing leads construction fatalities.
4. Warranties & Guarantees
- What warranties come with my roof?
- Seek 25–50-year material and 5–25-year workmanship warranties.
- Will you provide warranty paperwork?
- Get copies before final payment.
5. Money & Timeline
- What’s the payment schedule?
- Max 30% deposit; never pay 100% upfront.
Check out our Roof Replacement and Roof Repair Services here!
Red Flag Responses
- “We don’t need permits.”
- “Your insurance will cover everything.”
- “Cash payments save 20%.”
- “We can start tomorrow!” (Reputable roofers book weeks out.)
Roofing Estimate Decoder
Good Quote Includes:
- Materials:
Brand/product (e.g., GAF Timberline HDZ). - Labor:
Per-square-foot cost. - Waste Removal:
Dumpster fees specified. - Warranty:
Length and transferability.
Special Cases: Storm Damage & Insurance
Extra Questions for Claims:
- Are you experienced with insurance supplements?
- Will you meet with my adjuster?
- Do you charge for estimates? (Legit roofers don’t.)
Warning: Avoid contractors pushing to “handle everything” with your insurer.
Post-Interview Steps
- Check References:
Ask, “Did they clean up well?” and “Any leaks post-installation?” - Search Online:
Google “[company name] + lawsuit” for legal issues. - Visit Job Sites:
Observe safety gear and worksite organization.
Get the best Roofing Installation Services here!
Your Roofing Interview Cheat Sheet
Checklist:
- License and insurance verified.
- Manufacturer certifications confirmed.
- Detailed estimate received.
- Warranty terms reviewed.
- References checked.
Final Thoughts
A proper roofing contractor will save you $10000+ on repairs. It will begin by asking yourself what the right questions are to ask before hiring a roofer. Follow this checklist, What to Ask a Roofing Contractor?, to check up on a roofing company and make sure they are licensed, insured, and certified, and you get good warranties and cost estimates.
Ready to find a reliable contractor? Share your roofing contractor interview tips or download this checklist in the comments! For the best results, contact Onlyroofing – the number one roofing contractor!
